KnE Social Sciences

Published date: Aug 28 2019

Journal Title: KnE Social Sciences

Issue title: International Conference on Technology for Sustainable Development 2018 (ICTSD 2018)

Pages: 282–286

DOI: 10.18502/kss.v3i23.5156

Yuli Agusti Rochmangusti@uii.ac.idIndustrial Engineering Department, Universitas Islam Indonesia, Indonesia

Dwi Ana Ratna WatiElectrical Engineering Department, Universitas Islam Indonesia, Indonesia

This study aims to produce a modular feed processor design. Feed processing, flexibility, and mobility are taking into account in the design. The modular and integrated product design provides advantages such as (1) easy way of making and modifying the product, (2) feed processing can be done anywhere (3) equipment has mobility capabilities. The Modular Quality Function Deployment (QFD) method is applied to identify modules associated with the customer needs of the product. A survey about customer expectation and satisfaction was conducted in order to evaluate the gap of both. The highest value of the gap between customer expectation and satisfaction of products indicates that the customer needs are the focus of the problems. The most important customer needs are considered in the modification and improvement of design. These are (1) easy to use, (2) clean, (3) durable, (4) wide, (5) mobility capability, (6) safe, (7) strong, and (8) easy access.

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