KnE Social Sciences

Published date: Oct 13 2025

Journal Title: KnE Social Sciences

Issue title: The International Conference of Psychology 2025 (IcoPsy 2025)

Pages: 410 - 428

DOI: 10.18502/kss.v10i25.19917

Khasdyah Dwi Dewi Setyoningtiaskhasdyah.dwi.fpsi@um.ac.idDepartment of Psychology, Universitas Negeri Malang, Malang

Lina MahardianaDepartment of Economics and Business, Universitas Tadulako, Palu

Shaden Gibran MorenoDepartment of Psychology, Universitas Negeri Malang, Malang

Leysie RiquelmeInteramerican University of Panama

Artificial Intelligence (AI) has been shown to improve the efficacy and efficiency of organizational performance when used in the hiring and selection process. In order to prove the effectiveness of hiring and selection, Artificial Intelligence should be integrated with the efforts of employees and job seekers.This study aimed to discover and investigate the psychological effects of using AI in the hiring and selection process. There are four psychological factors for job seekers and eight factors for employees, according to an assessment of the research from reputable article sources. Organizations must concentrate on these psychological factors if they want to keep using AI for hiring and selection to make it a successful process.

Keywords: AI, recruitment, selection, employee, job applicant, psychological aspects

[1] Andoyo TUT. 50 Perusahaan AI Versi Forbes [Internet]. MiiTel. 2023 [cited 2025 May 9]. Available from: https://miitel.com/id/revcomm-50-perusahaan-ai-versi-forbes/

[2] Fauzan J. Daftar Perusahaan di Dunia yang Paling Banyak Punya Paten AI. [Internet]. 2024 [cited 2025 May 9]. Available from: https://www.merdeka.com/teknologi/daftarperusahaan- di-dunia-yang-paling-banyak-punya-paten-ai-163091-mvk.html

[3] Rahman A. BI Solusi. 7 Perusahaan Konsultasi Artificial Intelligence (AI) Terbaik di Indonesia yang Mendorong Inovasi [Internet]. 2024 [cited 2025 May 9]. Available from: https://www.bisolusi.com/id/post/7-perusahaan-ai-di-indonesia-yang-inovatif

[4] CNN Indonesia. 14 Persen Perusahaan Indonesia Gunakan Kecerdasan Buatan [Internet]. 2019 [cited 2025 May 9]. Available from: https://www.cnnindonesia.com/teknologi/20190312180301-185-376611/14-persenperusahaan- indonesia-gunakan-kecerdasan-buatan

[5] Marr B. Boost Your Productivity with Generative AI. Harvard Business Review [Internet]. 2023 Jul 28 [cited 2025 May 16]; Available from: https://hbr.org/2023/06/boostyour- productivity-with-generative-ai

[6] Ayuningrum R. Perusahaan Swasta Mulai Pakai AI Buat Rekrut Pekerja [Internet]. 2023 [cited 2025 May 9]. Available from: https://finance.detik.com/berita-ekonomibisnis/ d-6927472/perusahaan-swasta-mulai-pakai-ai-buat-rekrut-pekerja

[7] Adeosun OT, Ohiani AS. Attracting and recruiting quality talent: firm perspectives. Rajagiri Manag J. 2020 Aug 26;14(2):107–20.

[8] Alnsour AS, Kanaan OA, Salah M, Alfayyad L, Hijazi Y, Alsharif D. The impact of implementing AI in recruitment on human resource management efficiency and organizational development effectiveness. J Infrastruct Policy Dev. 2024;8(8):6186.

[9] Firman A, Inrawati N. The Impact of the Recruitment Process on Employee Performance. Adv Hum Resour Manag Res. 2023;1(2):55–65.

[10] Habib H. Tantangan Rekrutmen Tradisional: Mengapa Metode Ini Tidak Lagi Relevan? [Internet]. 2023 [cited 2025 May 9]. Available from: https://myrobin.id/pojokhrd/ tantangan-rekrutmen-tradisional/

[11] Bangura S. Evaluating the Effectiveness of Traditional Recruitment and Selection Practices in a Technologically Dominated Economy. Int J Soc Sci Res Rev. 2024;7(11):40–8.

[12] Rozario SD, Venkatraman S, Abbas A. Challenges in Recruitment and Selection Process: An Empirical Study. Challenges. 2019 Dec;10(2):35.

[13] Herd P, Hoynes H, Michener J, Moynihan D. Introduction: Administrative Burden as a Mechanism of Inequality in Policy Implementation. RSF Russell Sage Found J Soc Sci. 2023 Sep 1;9(5):1–30.

[14] Nain V, Shankar Shyam H. Empirical Analysis of the Role of Artificial Intelligence in Human Resources Recruitment and Selection. Proc Eng Sci. 2024 Jun 5;6(2):817–26.

[15] Putra H. 6 Isu Etika dan Pentingnya Pedoman pada Sistem Artificial Intelligence [Internet]. 2023 [cited 2025 May 10]. Available from: https://kumparan.com/hasdi-putra/6- isu-etika-dan-pentingnya-pedoman-pada-sistem-artificial-intelligence-21fD8SLapBb

[16] Bestari NP. CNBC Indonesia. Bahaya Mengancam Bila Data Pribadi Bocor di Internet. 2021 [cited 2025 May 10]. Available from: https://www.cnbcindonesia.com/tech/20210907101514-37-274202/bahayamengancam- bila-data-pribadi-bocor-di-internet

[17] CNN Indonesia. Penipuan Online dan Pencurian Data Pribadi Diprediksi Dominasi 2024 [Internet]. 2024 [cited 2025 May 10]. Available from: https://www.cnnindonesia.com/teknologi/20240201105221-192-1057074/penipuanonline- dan-pencurian-data-pribadi-diprediksi-dominasi-2024

[18] Zain RA. Pekerja Indonesia Paling Banyak Pakai AI ketimbang SDM di Asia Paifik dan Global, Seberapa Jauh Bedanya? [Internet]. 2024 [cited 2025 May 10]. Available from: https://www.liputan6.com/tekno/read/5618457/pekerja-indonesia-palingbanyak- pakai-ai-ketimbang-sdm-di-asia-paifik-dan-global-seberapa-jauh-bedanya

[19] Zhou K, Liu T, Zhou L. Industry 4.0: Towards future industrial opportunities and challenges. In: 2015 12th International Conference on Fuzzy Systems and Knowledge Discovery (FSKD) [Internet]. Zhangjiajie, China: IEEE; 2015 [cited 2025 May 16]. p. 2147–52. Available from: https://ieeexplore.ieee.org/document/7382284/authors

[20] Gorecky D, Schmitt M, Loskyll M, Zühlke D. Human-machine-interaction in the industry 4.0 era. In: 2014 12th IEEE International Conference on Industrial Informatics (INDIN) [Internet]. Porto Alegre, Brazil: IEEE; 2014 [cited 2025 May 16]. p. 289–94. Available from: https://ieeexplore.ieee.org/document/6945523

[21] Huang KY. Challenges in Human-Computer Interaction Design for Mobile Devices. Pers Ubiquitous Comput. 2002;6(4):235–6.

[22] Snyder H. Literature review as a research methodology: An overview and guidelines. J Bus Res. 2019 Nov 1;104:333–9.

[23] Park PS, Goldstein S, O’Gara A, Chen M, Hendrycks D. AI deception: A survey of examples, risks, and potential solutions. Patterns. 2024 May 10;5(5):100988.

[24] van Esch P, Black JS, Ferolie J. Marketing AI recruitment: The next phase in job application and selection. Comput Hum Behav. 2019 Jan 1;90:215–22.

[25] Shellshear E, Oh KW. Technology shift impacts on the recruitment management triangle. Eur J Manag Stud. 2024 Apr 30;29(1):71–84.

[26] Biradar A, Ainapur J, K Kalyanrao, Aishwarya A, Sudharani S, Shivaleela S, et al. The Impact of Artificial Intelligence on Modern Recruitment Practices: A Multi-Company Case Study Analysis. Int J Bus Manag Invent. 2024 Sep;13(9):143–50.

[27] Zhang, Pengcheng. Application of Artificial Intelligence (AI) in Recruitment and Selection: The Case of Company A and Company B. J Bus Manag Stud. 2024 Jun 8;6(3):224–5.

[28] Zhang EYA. Digitalization’s Enhancement in HR Practices: The Impact of Incorporating AI in the Process of Recruitment and Selection. Adv Econ Manag Polit Sci. 2024 Oct 25;120:41–7.

[29] Setúbal M, Conte T, Kalinowski M, Araújo AA. Investigating the Online Recruitment and Selection Journey of Novice Software Engineers: Anti-patterns and Recommendations [Internet]. arXiv; 2024 [cited 2025 May 6]. Available from: http://arxiv.org/abs/2406.02487

[30] Tay CE, Ying CY, Yeo SF, Cheah CS. Revolutionizing Recruitment: The Rise of Artificial Intelligence in Talent Acquisition. PaperASIA. 2024 Nov 26;40(6b):191–9.

[31] Thirukumaran B, Shanthini S. A Study on Impact of Artificial Intelligence on HR Recruitment Process in Leadteqz. Int J Sci Res Eng Manag. 2024;8(4):1–7.

[32] Infitharina E, Prasetyo FH, Nugroho DP. Kecerdasan Buatan dalam Manajemen Sumber Daya Manusia: Menilai Dampak pada Proses Perekrutan dan Seleksi. J Akunt Manaj Huk Inform. 2023;1(1):62–9.

[33] Wahidin D, Rosmaladewi O, Janaenah J. Implementasi Artificial Intelligence dalam Proses Rekrutmen dan Seleksi : Studi Kasus pada PT Saripetejo Sukabumi. ResearchGate. 2025 Mar 13;4(3):84–8.

[34] Carolina SY, Putri RL, Djangkaru RR. Improving Recruitment Efficiency And Effectiveness Through AI And Automation: A Literature Review. J Akunt Manaj Dan Bisnis Digit. 2025;4(1):11–8.

[35] Hidayat S. The Effect of Recruitment Process Through Artificial Intelligence Skills on the Selection Process. Int J Manag Sci Bus. 2023;5(2):65–70.

[36] Zurnali C, Wahjono W. Artificial Intelligence dalam Rekrutmen. J Inf Komput Akunt Dan Manaj. 2022;XVIII(2):119–24.

[37] Pujianto WE, Jamaluddin M. Pengaruh Artificial Intelligence (AI) terhadap Rekrutmen Karyawan. Inov Dan Kreat Dalam Ekon. 2024;7(7):63–9.

[38] Daly SJ, Wiewiora A, Hearn G. Shifting attitudes and trust in AI: Influences on organizational AI adoption. Technol Forecast Soc Change. 2025 Jun 1;215:124108.

[39] Sumanth P. Negative Attitude Towards AI and Its Relationship with the Cultural Dimension of Power Distance [Internet]. [Sweden]: Uppsala University; 2020. Available from: https://www.diva-portal.org/smash/get/diva2:1470451/FULLTEXT01.pdf

[40] Kumar BR, Reddy SM, Madhuri A, Shireesha M. The Role of Artificial Intelligence in Decision-Making Processes. Afr J Biol Sci. 2024;6(6):6344–62.

[41] Kassa BY, Worku EK. The impact of artificial intelligence on organizational performance: The mediating role of employee productivity. J Open Innov Technol Mark Complex. 2025 Mar 1;11(1):100474.

[42] Kashive N, Powale L, Kashive K. Understanding user perception toward artificial intelligence (AI) enabled e-learning. Int J Inf Learn Technol. 2020 Dec 14;38(1):1–19.

[43] Gazi MdAI, Yusof MF, Islam MdA, Amin MB, Senathirajah AR bin S. Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. J Open Innov Technol Mark Complex. 2024 Dec 1;10(4):100427.

[44] Koch M, Lodefalk M. Artificial Intelligence and Worker Stress: Evidence from Germany. Digit Soc. 2025;4(5):4-.

[45] Farmania A, Elsyah RD, Fortunisa A. The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia. Sustainability. 2022 Jan;14(14):8669.

[46] Mustafa G, Urooj T, Aslam M. Role of Artificial Intelligence for Adaptive Learning Environments in Higher Education by 2030. J Soc Res Dev. 2024;5(3):12–22.

[47] Batti K. Technology Adoption Curve: 5 Stages of Adoption [Internet]. The Whatfix Blog | Drive Digital Adoption. 2023 [cited 2025 May 16]. Available from: https://whatfix.com/blog/technology-adoption-curve/

[48] Nørskov S, Damholdt MF, Ulhøi JP, Jensen MB, Mathiasen MK, Ess CM, et al. Employers’ and applicants’ fairness perceptions in job interviews: using a teleoperated robot as a fair proxy. Technol Forecast Soc Change. 2022 Jun 1;179:121641.

[49] Trivedi AJ, Mehta A. Maslow’s Hierarchy of Needs - Theory of Human Motivation. Int J Res Ini Subj Multi Languanges. 2019;7(6):38–41.