The Role of Corporate Counselors in Maintaining the Mental Health of Employees

Published date: Jul 15 2025

Journal Title: KnE Social Sciences

Issue title: The International Conference on Da'wah & Communication 2024 (ICDComm 2024)

Pages: 684 - 691

DOI: 10.18502/kss.v10i14.19131

Rahmad PurnamaFakultas Dakwah dan Ilmu Komunikasi, UIN Raden Intan Lampung

Listiyani Siti Romlahlistiyanisitiromlah@gmail.comFakultas Dakwah dan Ilmu Komunikasi, UIN Raden Intan Lampung

Alhaady Nur MPascasarjana, Universitas KH. Abdul Chalim Mojokerto, Mojokerto

Septa AryanikaFakultas Dakwah dan Ilmu Komunikasi, UIN Raden Intan Lampung

Sri Ilham NasutionFakultas Dakwah dan Ilmu Komunikasi, UIN Raden Intan Lampung

Employee mental health is a crucial element in creating an efficient and harmonious work environment. The role of corporate counselors is becoming increasingly essential in maintaining the psychological balance of employees, especially when they face work pressures and daily life challenges. This study aims to analyze the role of corporate counselors in supporting employee mental health and assess the impact of counseling interventions on their well-being. Through a qualitative approach, this study involved observation and interviews with five employees who had received counseling services at their workplace. The results showed that the presence of corporate counselors significantly contributed to reducing stress levels, increasing job satisfaction, and reducing absenteeism related to mental health problems. These findings emphasize the importance of psychological support provided by corporate counselors in maintaining employee mental health and encourage companies to strengthen counseling services as part of their employee well-being strategy.

Keywords: role, counselor, mental health, employee

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