KnE Social Sciences

ISSN: 2518-668X

The latest conference proceedings on humanities, arts and social sciences.

Design Thinking Approach for Better User Experience: A Systematic Review

Published date: Jan 06 2025

Journal Title: KnE Social Sciences

Issue title: The Bandung Creative Movement 2023 – Enhancing Collaboration In Arts, Design And Craft For Sustainable Creative Industries: Creative Economy

Pages: 69 - 75

DOI: 10.18502/kss.v10i1.17852

Authors:

Wirania Swastywirania@telkomuniversity.ac.idTelkom University, Bandung

Sri SoedewiTelkom University, Bandung

Arry MustikawanTelkom University, Bandung

Abstract:

Design thinking works well in user experience (UX) design, but there are few empirical studies on it. Thus, a systematic literature review is needed to understand the research topic better and recommend future research. The review followed the PRISMA 2020 Statement. The selected database is Scopus as it covers reputable publications. The search terminology is “design thinking” AND “experience” OR UX AND app OR application. The final set consisted of 10 publications. According to the Scopus Database, there was a significant increase in research studies on this topic from 2012 to 2022. The trend has continued to increase, indicating that research on design thinking approaches in UX design has become a hot topic for research and discussion. This paper found that Design Thinking is an essential component of user experience design and is used across various topics and industries. However, graphic design remains an unexplored area for research, presenting opportunities for further study.

Keywords: design thinking, user experience, systematic literature review

References:

[1] Darmawan I, Anwar MS, Rahmatulloh A, Sulastri H. Design Thinking Approach for User Interface Design and User Experience on Campus Academic Information Systems. International Journal on Informatics Visualization. 2022;6(2):327–34.

[2] Lo JS, Lo CH, Huang SC, Wang WC. Application of user experience and design thinking to the construction of a class assistance system for hearing-and speechimpaired people. Sustainability (Basel). 2019;11(24):1–27.

[3] Waffenschmidt S, Knelangen M, Sieben W, Bühn S, Pieper D. Single screening versus conventional double screening for study selection in systematic reviews: a methodological systematic review. BMC Med Res Methodol. 2019 Jun;19(1):132.

[4] Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, et al. The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ. 2021 Mar;372:n71.

[5] Chai-Arayalert S, Puttinaovarat S. Designing Mangrove Ecology Self-Learning Application based on A Micro-Learning Approach. Int J Emerg Technol Learn. 2020;15(11):29–41.

[6] Lawrence K, Cho J, Torres C, Alfaro-Arias V. Building Virtual Health Training Tools for Residents: A Design Thinking Approach. Front Digit Health. 2022 Jun;4:861579.

[7] Puebla C, Fievet T, García J, Tsopanidi M, Clahsen H. Promoting social and collaborative language learning among older adults in the digital era: development and evaluation of a smartphone app prototype using a design-thinking approach. Gerontechnology (Valkenswaard). 2022;21(1):1–12.

[8] Hou IC, Lan MF, Shen SH, Tsai PY, Chang KJ, Tai HC, et al. The development of a mobile health app for breast cancer self-management support in Taiwan: design thinking approach. JMIR Mhealth Uhealth. 2020 Apr;8(4):e15780.

[9] Nimmolrat A, Sutham K, Thinnukool O. Patient triage system for supporting the operation of dispatch centres and rescue teams. BMC Med Inform Decis Mak. 2021 Feb;21(1):68.

[10] Bartlett R, Boyle JA, Simons Smith J, Khan N, Robinson T, Ramaswamy R. Evaluating human-centred design for public health: a case study on developing a healthcare app with refugee communities. Res Involv Engagem. 2021 May;7(1):32.

[11] Tung FW. Rediscovering herb lane: application of design thinking to enhance visitor experience in a traditional market. Sustainability (Basel). 2021;13(7):1–15.

[12] Sam J, Richardson CG, Currie LM. Application of Two-Eyed Seeing in Adolescent Mental Health to Bridge Design Thinking and Indigenous Collective Storytelling. Int J Environ Res Public Health. 2022 Nov;19(22):1–17.

[13] Jarman HK, McLean SA, Rodgers R, Fuller-Tyszkiewicz M, Paxton S, O’Gorman B, et al. Informing mHealth and Web-Based Eating Disorder Interventions: Combining Lived Experience Perspectives With Design Thinking Approaches. JMIR Form Res. 2022 Oct;6(10):e38387.

Download
HTML
Cite
Share
statistics

2 Abstract Views

13 PDF Downloads