KnE Social Sciences

ISSN: 2518-668X

The latest conference proceedings on humanities, arts and social sciences.

Utilised Artificial Intelligence (AI) to Determine the Extent of the Influence of Brand Identity on Purchasing Decisions Towards KFC Products in Daerah Istimewa Yogyakarta (DIY)

Published date:Nov 19 2024

Journal Title: KnE Social Sciences

Issue title: The 1st International Conference on Creative Design, Business and Society (1st ICCDBS) 2023

Pages:1–8

DOI: 10.18502/kss.v9i32.17423

Authors:

Rizqa Putri AldinaEconomic and Business Faculty, Universitas Ahmad Dahlan,Yogyakarta

Ifada Rahmayantiifada.rahmayanti@mm.uad.ac.idEconomic and Business Faculty, Universitas Ahmad Dahlan,Yogyakarta

Abstract:

The purpose of this research is to use artificial intelligence to determine the influence of brand identity on purchasing decisions for KFC products in Daerah Istimewa Yogyakarta (DIY). This study uses quantitative methods to collect data, by distributing questionnaires in the form of GForms through WhatsApp. Non-probability sampling is used for this purposive sampling research. Trends in the data are analyzed using the artificial intelligence (AI) IBM SPSS Modeller. AI is used to help analyze the relationship between brand identity and purchasing decisions for these products. The findings of this study confirm the assumption that brand identity has a significant effect on purchasing decisions, thus validating previous theories and research conducted by experts on the topic. The practical implications of these research findings are expected to benefit KFC business actors in DIY, as they also demonstrate the important role of AI in helping to uncover various assumptions about the influence of brand identity on purchasing decisions.

Keywords: brand identity, artificial intelligence, purchasing decision, marketing strategy, self-image, personality

References:

[1] Pierce JA, Robinson RB Jr. Strategic Management. 12 edition. (N. P. Sari, Trans.) Jakarta Selatan: Salemba Empat; 2016..

[2] Furness D. Hate ordering fried chicken from human beings? KFC’s new restaurant has you covered [Internet]. Digital Trends. Digital Trends; 2016. Available from: https://www.digitaltrends.com/cool-tech/kfc-ai-robot-restaurant/

[3] David FR. Strategic Management. 15 edition. (D. A. Hakim, Ed., N. Puspitasari, & L. N. Puspitasari, Trans.) Jakarta Selatan: Salemba Empat; 2016..

[4] Kapferer JN. The new strategic brand management. 5th ed. United Kingdom: Kogan Page; 2012.

[5] Coursera. What is artificial intelligence? Definition, uses, and types [Internet]. Coursera. 2023. Available from: https://www.coursera.org/articles/what-is-artificialintelligence

[6] Jamaaluddin, Sulistyowati I. Buku Ajar Kecerdasan Buatan (Artificial intelligence). Sidoarjo: UMSIDA PRESS; 2021.

[7] Kotler P, Keller KL. Marketing management. 13th ed. Upper Saddle River (New Jersey): Person Prentice Hall; 2006.

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