Published date: Oct 02 2024

Journal Title: KnE Social Sciences

Issue title: 4th International Conference in Social Science (4th ICONISS): Urban Innovation

Pages: 37–48

DOI: 10.18502/kss.v9i26.17067

Cut Putri Ellyanaputriellyana97@gmail.comUniversity of Merdeka Malang, Malang

Syafei IbrahimUniversity of Merdeka Malang, Malang

Dwi SuharnokoUniversity of Merdeka Malang, Malang

Licensing business services through the SiCantik Cloud application system at the Investment and One-Stop Integrated Services office in Banda Aceh City is an implementation of business licensing services that are integrated electronically to speed up business licensing in Banda Aceh City. By providing one-stop integrated services, people can get services that are easier, faster, and more effective. One of the regulatory targets implemented by the government is the SiCantik Cloud application system, which is a smart application for integrated licensing services for the public. The theoretical benefits based on the results of this research provide an embodiable design for the SiCantik Cloud application system at DMP-PTSP in Banda Aceh City. The practical use of this research is expected to be input and consideration in the implementation of non-business licensing services through the SiCantik Cloud application system at DPM-PTSP in Banda Aceh City. This research approach was carried out using qualitative descriptive methods through interview techniques, documentation, observation, and drawing conclusions to obtain business licensing services through the SiCantik Cloud application system in Banda Aceh City. The research results show that the business licensing services through the SiCantik Cloud application system at the Investment and One-Stop Integrated Services office in Banda Aceh City mean that the applicant’s ability is only limited to fulfilling the business licensing documents being carried out.

Keywords: business, licensing, services

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