Published date: Apr 05 2024

Journal Title: KnE Social Sciences

Issue title: Brawijaya International Conference on Business Administration, Taxation, and Tourism (BICBATT 2023)

Pages: 409–440

DOI: 10.18502/kss.v9i11.15816

Sabaruddin Sabaruddinsabaruddin.deab@yahoo.comBusiness of Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

Endang Siti AstutiBusiness of Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

Zainul ArifinBusiness of Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

Mohammad IqbalBusiness of Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

This study examines and analyzes the influence of a new model of IT leadership on organizational change management and IT-business value in large manufacturing companies. This study used a quantitative research method; data were collected using a questionnaire using SmartPLS 4. This study involved 47 large manufacturing companies as unit analysis with multistage sampling in sample selection, first by purposive sampling and second by the Slovin formula. The results of this study stated that IT leadership affects organizational change management significantly but has no effect on IT-business value. Organizational change management affects IT-business value significantly. The lack of experience and knowledge in IT leadership has an impact on failure in delivering IT-business value. The results of this study provide valuable insight for IT executives in developing their IT leadership, business executives for their engagement in IT-business value delivery, and manufacturing companies to cope with their struggles in managing change in the ERP implementation, especially in the first phase of their digital transformation to achieve IT-business value successfully.

Keywords: IT leadership, organizational change management, IT-business value

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