Published date: Jan 24 2024

Journal Title: KnE Social Sciences

Issue title: The 6th International Research Conference on Economics and Business (6th IRCEB)

Pages: 568–581

DOI: 10.18502/kss.v9i4.15102

Ajimas Sya'ban Lintang Jauharsyabanaji@gmail.comUniversitas Negeri Malang

Small and medium enterprises have an essential role in the Indonesian economy, and a great opportunity could be created by the development of ICT for their growth and development. This research aims to study the advantages of digitization for SMEs. This study analyzes the context and situation of SMEs in Malang: operations, productivity, and digitalization. The digitalization mentioned is about financial assistance, management, enterprise resource planning (ERP), and the means of assistance available to them.

Keywords: digitalization, SME, operational, social media, communication

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