Published date: Jun 21 2023

Journal Title: KnE Social Sciences

Issue title: The 4th International Conference on Governance, Public Administration, and Social Science (ICoGPASS)

Pages: 643–657

DOI: 10.18502/kss.v8i11.13579

Roery Ayu Mayangsari Riyadiroery_ayu@ymail.comNational Institute of Public Administration, School of Administration Jakarta

Human resource development is the main priority of the work of the President of the Republic of Indonesia for the period 2019–2024. Inside the government, human resource development is conducted by building superior, skilled, and adaptive of the State Civil Apparatus. In order to understand a superior State Civil Apparatus is through the development of a competent State Civil Apparatus. In order to support organizational performance and individual performance achievement based on applicable laws and regulations, competency development of the State Civil Apparatus is given at least 20 hours of lessons per year. This study aims to determine the effectiveness of developing the competence of the State Civil Apparatus on the performance of Civil Servant on the Witness and Victim Protection Agency. This research is a qualitative descriptive study using data collection techniques such as direct observation of the object of research, interviews, and analyzing documents. This research shows that organizational performances need support from all stakeholders. Civil Servant as one element in the organization must have adequate competence based on standard of position competency and training needs analysis in order to carry out the duties and functions in individual performance. The result shows that competency development of the State Civil Apparatus was quite effective in supporting the performance of Civil Servant on the Witness and Victim Protection Agency and also suggests the need for continuous improvement in competency development in line with organizational needs.

Keywords: effectiveness, competence development, performance

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