Published date: Jun 21 2023

Journal Title: KnE Social Sciences

Issue title: The 4th International Conference on Governance, Public Administration, and Social Science (ICoGPASS)

Pages: 619–631

DOI: 10.18502/kss.v8i11.13577

Muhammad Maulidzamaulidzamuhammad@unpar.ac.idDepartment of Public Administration, Parahyangan Catholic University

Nowadays, much attention is directed to IT in order to facilitate better human resource management and improve decision-making results with the factors that influence it, such as the cost of using ICT, setting regulations and the implications of reporting standards that are accurate and comprehensive, and the need to deal with increasing rate of change in organizations. IT governance is one of the main concerns of public organizations today, which seek to gain value from their ICT implementation and create a competitive advantage. Within an organization, the habit of using the IT governance system becomes the part of work culture of human resource management itself and is often associated with the organizational culture. Organizational culture as human resource management strategy is one of the various factors that influence IT governance performance in organizations. However, this topic needs a lot of in-depth research, especially in the public sector. In describing the profile of organizational culture, this research uses quantitative methods through OCAI questionnaires and semistructured interviews as a qualitative approach with the total sampling. The results of the research show that the current organizational culture on the selected local government agency during the adoption of IT governance system was dominated by the market culture. Whereas, the preferred organizational culture for the future is the adhocracy culture.

Keywords: organizational culture, organizational culture assessment instrument, IT governance, cultural analysis on IT governance

[1] Woodall M, Gibson M. Vol. 1, Measuring the information society report. Geneva, Switzerland; 2017 p. 31.

[2] Presidential Instruction Number 3 Year 2003: National E-Government Development Policy and Strategy.

[3] Robbins SP, Judge T, Breward K. In: Essentials of organizational behaviour. Toronto: Pearson Canada; 2021. p. 512.

[4] Yusrialis. Culture of government bureaucracy (concern and hope). J Soc Cult. 2012;9(1):82.

[5] ???, ???, ??, ???. ?????????????????????????. ????????. 2018;35:2313.

[6] Basuki J. In: Culture of public services. Jakarta, Indonesia: Hartomo Media Pustaka; 2013. p. 35.

[7] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 173.

[8] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 39.

[9] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 48.

[10] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 51.

[11] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 45.

[12] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 42.

[13] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 76.

[14] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 76.

[15] Creswell JW. In: Research design qualitative, quantitative, and mixed methods approaches. California: SAGE Publications; 2014. p. 18.

[16] Kothari CR, Garg G. In: Research methodology: Methods and techniques. New Delhi: New Age International (P) Limited, Publishers; 2019. p. 5.

[17] Bhawna, Gobind. Research Methodology and Approaches. IOSR Journal of Research & Method in Education (IOSR-JRME). :49.

[18] McClure RD. Common data collection strategies effective in qualitative studies using action research in technical /operational training programs; 2019.

[19] Lemanski T, Overton T. An introduction to qualitative research. UK Physical Sciences Centre, the Higher Education Academy; 2019.

[20] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 160.

[21] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 75.

[22] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 44.

[23] Cameron KS, Quinn RE. In: Diagnosing and changing organizational culture. 3rd ed. San Francisco (CA): Jossey-Bass; 2011. p. 19.