Published date: Nov 21 2022

Journal Title: KnE Social Sciences

Issue title: International Conference of Psychology 2022 (ICoPsy 2022)

Pages: 43–54

DOI: 10.18502/kss.v7i18.12376

Alfiana Nur Melanialfiana.nur.1808116@students.um.ac.idPsychology, Universitas Negeri Malang, Malang, Indonesia

Farah Farida TantianiPsychology, Universitas Negeri Malang, Malang, Indonesia

The COVID-19 pandemic has caused health workers to work in situations where there is a lot of pressure and a high risk of COVID-19 infection. Even when the case and transmission of COVID-19 has decreased, health workers still have to work on vaccines and other routine service work. This working situation causes health workers to have a high risk of experiencing burnout syndrome (BOS). The consequences of BOS are exhaustion, decrease in work performance to patients, and inability to complete the given task. Fortunately, with early detection of BOS, the impact of BOS can be reduced. Therefore, the purpose of this study was to identify the BOS perception of health workers. This research was conducted in Kepanjen City which has the most COVID-19 referral hospitals in Malang Regency. This research uses quantitative methods with survey types. Respondents in this study are 562 health workers who are still actively working in three Malang District Hospitals. The research instrument used a BOS scale that was developed by researchers based on the theory of Maslach and Leiter (α = .866). The data analysis technique was carried out using descriptive tests by comparing the hypothetical and empirical mean and SD. The results showed that the BOS rate of health workers in Malang Regency during the COVID-19 pandemic tended to be high.

Keywords: health workers, burnout syndrome, COVID-19

[1] Safuan A. Kasus Menurun, RS Kurangi Ruang COVID-19. 2021. Retrieved July 4, 2022, from https://mediaindonesia.com/nusantara/387945/kasus-menurun-rskurangi- ruang-khusus-covid-19

[2] Ikatan Dokter Indonesia. Pedoman Standar Perlindungan Doktor di Era Covid-19. 2020.

[3] Inspektorat Jenderal Kementerian Kesehatan RI. Strategi Bidan Kesehatan Dalam Upaya Percepatan Penanganan COVID-19. 2021. Retrieved July 4, 2022, from https://itjen.kemkes.go.id/berita/detail/ strategi_bidang_kesehatan_dalam_upaya_percepatan_penanganan_covid_19.

[4] Linnan LA, Laurie C, Jason EL, Michael P, Maija SL. Results of the workplace health in America Survey. American Journal of Health Promotion. 2019;33(5):652–665. https://doi.org/10.1177/0890117119842047.

[5] Maslach C, Leiter M. The truth about burnout: How organizations cause personal stress and what to do about it. CA: Jossey-Bass; 1997.

[6] Bährer-Kohler S. Burnout for experts. Boston: Springer; 2013.

[7] Elshaer N, Moustafa M, Ayad M, Ramadan M. Job stress and burnout syndrome among critical care healthcare workers. Alexandria Journal of Medicine. 2017;54(3):273-277. https://doi.org/10.1016/j.ajme.2017.06.004.

[8] De Hert S. Burnout in healthcare workers: Prevalence, impact and preventative strategies. Local and Regional Anesthesia. 2020;.13:171–183. https://doi.org/10.2147/LRA.S240564

[9] Santoso MY. Faktor-Faktor Yang Berhubungan dengan Burnout pada Tenaga Kesehatan dalam Situasi Pandemi COVID-19. Jurnal Keperawatan Tropis Papua. 2021;4(1):1-10.

[10] Sunjaya DK, Herawati D, Siregar A. Depressive, anxiety, and burnout symptoms on health care personnel at a month after COVID-19 outbreak in Indonesia. BMC public health. 2021;21(1):227. https://doi.org/10.1186/s12889-021-10299-6.

[11] Covid19.go.id. Data Sebaran. 2022. Retrieved July 28, 2022, from https://covid19.go.id/.

[12] Ruvid.ub.ac.id. Rujukan Covid - Malang. 2022. Retrieved July 27, 2022, from https://ruvid.ub.ac.id/front/.

[13] Andrafarm.com. Tabel Coronavirus Di Seluruh Provinsi Jawa Timur 27 Juli 2022: 583.956 Kasus, 31.667. 2022. Retrieved July 27, 2022 from https://www.andrafarm.com/_andra.php?_i=daftar-co19- kota&noprovkot=11&corke=1000&urut=2&asc=01100000000#posisiurut.

[14] Leo CG, Saverio S, Maria RT, et al. Burnout among healthcare workers in the COVID 19 Era: A review of the existing literature. Frontiers in Public Health 9. https://doi.org/10.3389/fpubh.2021.750529.

[15] Badan Pusat Statistik. Jumlah Tenaga Kesehatan menurut Kabupatan Kota di Provinsi Jawa Timur. 2022. Retrieved July 28, 2022, from https://jatim.bps.go.id/statictable/2021/09/06/2225/jumlah-tenaga-kesehatanmenurut- kabupaten-kota-di-provinsi-jawa-timur-2020.html.

[16] Orrù G, Marzetti F, Conversano C, et al. Secondary traumatic stress and burnout in healthcare workers during COVID-19 Outbreak.” International Journal of Environmental Research and Public Health. 2021;18(1):337. https://doi.org/10.3390/ijerph18010337.

[17] Kim J, Kim J, Han A, Nguyen MC. Leisure time physical activity, social support, health perception, and mental health among women with breast cancer. Leisure Studies. 2021;40(3):352–362. https://doi.org/10.1080/02614367.2020.1869290.

[18] Martínez-López Ángel A, Pérez CL, Galán JG. Predictors of burnout in social workers: The COVID-19 pandemic as a scenario for analysis. International Journal of Environmental Research and Public Health. 2021;18(10):5416. https://doi.org/10.3390/ijerph18105416.

[19] Rose S, Hartnett J, Pillai S. Healthcare worker’s emotions, perceived stressors and coping mechanisms during the COVID-19 pandemic. PloS one. 2021;16(7):e0254252. https://doi.org/10.1371/journal.pone.0254252

[20] UMM. 126 Ruang Isolasi Covid-19 di RS Rujukan Penuh, Kadinkes: Sudah Tidak Menerima Pasien Lagi. 2022. Retrieved July 27, 2022, from https://www.umm.ac.id/id/arsip-koran/jatim-times/126-ruang-isolasi-covid19-di-rsrujukan- penuh-kadinkes-sudah-tidak-menerima-pasien-lagi.html.

[21] Ferry AV, Wereski R, Strachan FE, Mills NL. Predictors of UK healthcare worker burnout during the COVID-19 pandemic. QJM: Monthly Journal of the Association of Physicians. 2021;114(6):374–380. https://doi.org/10.1093/qjmed/hcab065

[22] Tawfik DS, Sexton JB, Kan P, et al. Burnout in the Neonatal Intensive Care Unit and Its Relation to Healthcare-Associated Infections. Journal of Perinatology. 2017;37(3):315–320. https://doi.org/10.1038/jp.2016.211.