Published date: May 20 2022

Journal Title: KnE Social Sciences

Issue title: The 3rd International Conference on Governance, Public Administration, and Social Science (ICoGPASS)

Pages: 117–127

DOI: 10.18502/kss.v7i9.10932

Binti Azizatun Nafi'ahbinti.azizatun.adneg@upnjatim.ac.idUPN Veteran Jawa Timur

Digital transformation is a necessity not an option. Local government is encouraged to develop information technology that generates applications to help overcome the problems of society as part of digital transformation. However, since the release of the presidential decree No. 95/2018, there are still many problems in the application of the Electronic-Based Government System (SPBE). This paper focused on identifying the challenges faced by local governments in implementing SPBE. Qualitative research methods were used. Data were collected through interviews with informants in the local government of Wonogiri and by document analysis. The results indicated that there are still many challenges in implementing SPBE in terms of structure, infrastructure and superstructure. The challenges included regional topography, facilities, infrastructure, human resources, digitization and policies. The most important factor was the existence of regional policies related to the smart city masterplan that supported the digitization of activities that make it easier for the society so that people feel comfortable, safe, and prosperous.

Keywords: electronic-based government system, local government, challenge

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