International Journal of Service Excellence

ISSN: 1993-8675

The latest research in service quality and customer experience

Editorial Board

Editor-in-Chief
Dr. Aneeq Inam

Assistant Professor, School of Business and Quality Management, Hamdan Bin Mohammed Smart University

ORCID: 0000-0001-7682-2244

Board Member
Dr. Meera Al Marri

Assistant Professor, School of Business and Quality Management, Hamdan Bin Mohammed Smart University

ORCID: 0000-0002-2780-5920

Board Member
Dr. Muhammad Zeeshan

Associate Professor, Hamdan Bin Mohammed Smart University

Board Member
Dr. Loay Helless

Excellence Manager, Government

Board Member
Dr. Khalifa Al Hebsi

Head of Strategic Performance, PMO

Board Member
Dr. Madhavi Ayyagari

Murdoch University, UAE

Board Member
Dr. Tahir Masood

Associate Professor, Hamdan Bin Mohammed Smart University

Board Member
Dr. Usama Najam

Assistant Professor, Faculty of Business and Economics, Universiti Malaya

Board Member
Dr. Badar Latif

Assistant Professor, College of Business and Economics, Qatar University

Board Member
Dr. Hamza Shahab

Assistant Professor, Business School, University of Nottingham Malaysia

Board Member
Dr. Nida Zaheer

Assistant Professor, Faculty of Management Sciences, University of Central Punjab

Board Member
Dr. Hina Zafar

Newcastle Business School, University of Newcastle, Australia

ORCID: 0000-0002-0349-4902