International Journal of Service Excellence

Editorial Board

Editor‑in‑Chief

Dr. Aneeq Inam
Assistant Professor, School of Business and Quality Management, Hamdan Bin Mohammed Smart University, UAE

Associate Editors

Dr. Hina Zafar
Newcastle Business School, University of Newcastle, Australia

Dr. Usama Najam
Assistant Professor, Faculty of Business and Economics, Universiti Malaya

Dr. Badar Latif
Assistant Professor, College of Business and Economics, Qatar University

Dr. Nida Zaheer
Assistant Professor, Faculty of Management Sciences, University of Central Punjab, Pakistan

Dr. Hamza Shahab
Assistant Professor, Business School, University of Nottingham Malaysia

Dr. Meera Al Marri
Assistant Professor, School of Business and Quality Management, Hamdan Bin Mohammed Smart University, UAE

Dr. Muhammad Zeeshan
Associate Professor, Hamdan Bin Mohammed Smart University, UAE

Dr. Tahir Masood
Associate Professor, Hamdan Bin Mohammed Smart University, UAE

Dr. Adnan Ahmed Sheikh
Associate Professor of Marketing at the College of Business, Effat University, Jeddah, Saudi Arabia

Advisory Board

Dr. Loay Helless
Excellence Manager, Government

Dr. Khalifa Al Hebsi
Head of Strategic Performance, PMO

Dr. Madhavi Ayyagari
Murdoch University, UAE