Educational Leaders’ Evaluation of the Individual Performance Measurement System (Ejada) at the Ministry of Education in the Sultanate of Oman

Published date: Jan 28 2026

Journal Title: Gulf Education and Social Policy Review

Issue title: Gulf Education and Social Policy Review (GESPR): Volume 6, Issue 3

Pages: 429 - 449

DOI: 10.18502/gespr.v6i3.18948

Fatema Khalid Al AbdusalamMinistry of Education

Rashid Suleiman Al-Fahdirsh77@squ.edu.omSultan Qaboos University

Nesreen S. M. Salah El-DinSultan Qaboos University

The study aimed to evaluate the educational leadership of the individual performance measurement system (Ejada) at the Ministry of Education in the Sultanate of Oman. The study used the descriptive approach, and six interview questions were prepared, distributed over two axes: the strengths of the Ejada system and its development points. After ensuring their suitability for the subject, they were applied to the study sample, which consisted of general managers, department managers, department heads, and government school principals, totaling 40 participants. Among the most prominent results reached by the study, the presence of a number of strengths represented in: development and improvement, work organization, and positive competition, along with the emergence of a number of aspects that need development, the most prominent of which were in justice and transparency, routine work, and the percentage distribution curve. Considering the results of the study, several recommendations were made, the most important of which were establishing an independent center for the performance measurement system with the adoption of global foundations and standards for measuring performance, with the presence of experts and specialists.

Keywords: performance appraisal, individual performance measurement system, Ejada

[1] Banfield, P., Kay, R., & Royles, D. (2018). Introduction to human resource management. Oxford University Press. https://doi.org/10.1093/hebz/9780198702825.001.0001

[2] Benevene, P., De Stasio, S., & Fiorilli, C. (2020). Editorial: Well-Being of School Teachers in Their Work Environment. Frontiers in Psychology, 11, 1239. https://doi.org/10.3389/fpsyg.2020.01239

[3] Bose, D. C. (2012). Principles of management and administration. PHI Learning Pvt. Ltd.

[4] Brown, S., Gray, D., McHardy, J., & Taylor, K. (2015). Employee trust and workplace performance. Journal of Economic Behavior & Organization, 116, 361–378. https://doi.org/10.1016/j.jebo.2015.05.001

[5] Dangol, P. (2021). Role of performance appraisal system and its impact on employees motivation. Quantitative Economics and Management Studies, 2(1), 13–26. https://doi.org/10.35877/454RI.qems119

[6] Kim, S. E., & Rubianty, D. (2011). Perceived fairness of performance appraisals in the federal government: Does it matter? Review of Public Personnel Administration, 31(4), 329–348. https://doi.org/10.1177/0734371X11428903

[7] Kozlenkova, I. V., Samaha, S. A., & Palmatier, R. W. (2014). Resource-based theory in marketing. Journal of the Academy of Marketing Science, 42, 1–21. https://doi.org/10.1007/s11747-013-0336-7

[8] Leavy, P. (Ed.). (2014). The Oxford handbook of qualitative research. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199811755.001.0001

[9] Mahsyam, M., Salju, S., & Anwar, S. (2020, October). The Influence of Organizational Communication Towards Work Motivation at Bappelitbangda Office of Luwu Regency. In Proceedings of the 2nd International Conference of Business, Accounting and Economics, ICBAE 2020, 5-6 August 2020, Purwokerto, Indonesia. https://doi.org/10.4108/eai.5-8-2020.2301152

[10] Naz, F., Aftab, J., & Awais, M. (2016). Impact of human resource management practices (HRM) on performance of SMEs in Multan, Pakistan. International Journal of Management, Accounting and Economics, 3(11), 699–708.

[11] Pérez-Arechaederra, D., Briones, E., Lind, A., & García-Ortiz, L. (2014). Perceived organizational justice in care services: Creation and multi-sample validation of a measure. Social Science & Medicine, 102, 26–32. https://doi.org/10.1016/j.socscimed.2013.11.045

[12] Thompson, J. G. (2018). The first-year teacher’s survival guide: ready-to-use strategies, tools & activities for meeting the challenges of each school day. John Wiley & Sons.