KnE Social Sciences

ISSN: 2518-668X

The latest conference proceedings on humanities, arts and social sciences.

The Influence of Market Orientation on Marketing Performance of Small and Medium Enterprises in Lamongan District

Published date: Oct 15 2024

Journal Title: KnE Social Sciences

Issue title: 8th International Conference on Sustainability (8th ICoS): Sustainable Economics

Pages: 654–673

DOI: 10.18502/kss.v9i29.17289

Authors:

Hifi Rini Puspitahifi.puspita@student.unmer.ac.idPostgraduate Program, University of Merdeka Malang, Malang, Indonesia

Widji AstutiPostgraduate Program, University of Merdeka Malang, Malang, Indonesia

Bambang SupriadiPostgraduate Program, University of Merdeka Malang, Malang, Indonesia

Abstract:

This research aims to analyze the influence of market orientation on innovation capability and marketing performance, as well as examine the mediating role of innovation capability in the relationship between market orientation and marketing performance. The results of this quantitative research show that market orientation contributes to marketing performance and the formation of innovation capabilities, and that innovation capabilities of SMEs are reflected in attractive and safe products. This research contributes to an understanding the dynamics of market orientation, innovation, and marketing performance in SMEs in the context of Lamongan Regency. Managerial implications and policy recommendations are outlined based on research findings, with the hope of providing guidance for SMEs and related parties on improving marketing performance. These findings support the theory that market orientation can improve marketing performance with innovation capabilities. The practical implication of this research is that SMEs can strengthen their market orientation to increase product innovation.

Keywords: market orientation, innovation capability, marketing performance

References:

[1] Song LZ, Song M, Benedetto CA. Resources, supplier investment, product launch advantages. J Oper Manage. 2010.

[2] Alrubaiee L. An investigation on the relationship between new service development, market orientation and marketing performance. Eur J Bus Manag. 2013;5(5):1–27.

[3] James O. Kinerja Pemasaran. Jakarta: Erlangga; 2016.

[4] Kotler P, Keller K. Lane. Marketing management. 15th ed. Pearson Education,Inc; 2016.

[5] Navarone K. Okki. Analisis Pengaruh Tingkat Kesuksesan Produk Baru Dalam Meningkatkan Kinerja Pemasaran. Jurnal Sains Pemasaran Indonesia. 2013;II(1):111– 22.

[6] Runyan R, Huddleston P, Swinney J. Entrepreneurial orientation and social capital as small firm strategies: A study of gender differences from a resource-based mew. Int Entrep Manage J. 2006;2(4):455–77.

[7] Miller J. Outsourcing is front page. Can J Adm Sci. 2003;27:168–79.

[8] Ferdinand T. Augusty. Metode Penelitian Manajemen: Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi, Edisi 3. Semarang: Badan Penerbit Universitas Diponegoro; 2011.

[9] Vorhies Douglas W, Linda M. Orr, and Victoria D. Bush. Improving customer focused marketing capabilities and firm financial performance via marketing exploration and exploitation. J Acad Mark Sci. 2011;39(5):736–56.

[10] Grainer B, Padanyi P. The relationship between market-oriented activities and market-oriented culture: Implications for the development of market orientation in nonprofit service organizations. J Bus Res. 2005;58(6):854–62.

[11] Lings IN, Greenley GE. The impact of internal and external market orientations on firm performance. Journal of Strategic Management. 2009;17(1):41–53.

[12] Shehu AM. dan Mahmood R. The relationship between market orientation and business performance of Nigerian SMEs: The role of organizational culture. Int J Bus Soc Sci. 2014;5(9):159–68.

[13] Handoyo A. S. The effect of marketing innovation, market orientation, and social capital on competitive advantage and marketing performance: A study in MSMEs of embroidery Central Java Province. Journal of Economics. Business & Accountancy Ventura. 2015;18(3):351.

[14] Putri A K. Suryana Y, Tuhpawana, dan Hasan M. The effect of market orientation and competitive strategy on marketing performance a survey on furniture product industry in West Java, Indonesia. International Journal Of Enomonics, commerce and Management. 2016; IV(7): 274-289.

[15] Wirawan Y. Reka. Pengaruh Orientasi Pasar, Orientasi Kewirausahaan terhadap Kinerja Pemasaran UMKM Batik di Kabupaten Jombang. Equilibrium. 2017;5(1):63–74.

[16] Rokhman M. Taufiq Noor. Market orientation to improve marketing performance through the competitive advantages of Batik SMEs in Malang City. Jurnal Aplikasi Manajemen. 2019;17(3):489–95.

[17] Devara K. Satya dan Sulistyawati E. Peran Inovasi Produk Dalam Memediasi Pengaruh Orientasi Pasar Terhadap Kinerja Pemasaran. E-Jurnal Manajemen. 2019;8(10):6367–87.

[18] Hussein A. Sabil. Entrepreneurial market orientation and marketing performance: An evidence from Malang soybean cracker industry. Jurnal Sosial Humaniora. Special Edition. JSH; 2019.

[19] Manambing A, Mandey S, Tielung MV. Analisis Pengaruh Orientasi Pasar Dan Keunggulan Bersaing Terhada Kinerja Pemasaran (Studi Kasus Umkm Kuliner Tinutuan Di Manado). Jurnal EMBA. 2018;6(4):3803–12.

[20] Susanto YB. The impact of market orientation and dynamic marketing capability on the marketing performance of ‘make-to-order’ SMEs. J. Mgt. Mkt. Review. 2019;4(3):157–70.

[21] Weerawardena J. O’Cass, and Julian C. Does industry matter? Examining the role of industry, structure and organizational learning. Innovation and brand performance. Journal of Business Research. 2006.

[22] Hodgetts, Richard M. and Kuratko, Donald F. Small business management. (2007).

[23] Thornhill S. Knowledge, innovation and firm performance in high-and low-technology regimes. J Bus Venturing. 2006;21(5):687–703.

[24] Zulfikar R, Kartini D. Suryana Y dan Mulyana A. The impact of capability innovation to marketing performance through value creation at the center of small and medium knitting industry in Bandung. International Journal of Scientific and Research Publications. 2017;7(5):530–41.

[25] Afriyie S, Du J, Ibn Musah AA. Innovation and marketing performance of SME in an emerging economy: The moderating effect of transformational leadership. J Glob Entrep Res. 2019;9(1):1–25.

[26] Utomo H. Santosa dan Susanta, The effect of digital marketing capability against marketing performance with innovation as mediation (Study on Batik SMEs during the Covid-19 pandemic). LPPM UPN “Veteran” [PSS]. Yogyakarta Conference Series Proceeding on Political and Social Science. 2020;1(1):166–73.

[27] Bil E, Özdemir E. The effect of technological innovation capabilities on companies’ innovation and marketing performance: A field study on technopark companies in Turkey. Journal of Life Economics. 2021;8(3):361–78.

[28] Hiong LS, Ferdinand AT, Listiana E. Techno-resonance innovation capability for enhancing marketing performance: A perspective of RA theory, Verslas: Teorija ir praktika / Business: Theory and Practice, Vilnius Gediminas Technical University, Vilnius. 2020; 21(1)329-339.

[29] Dalimunthe, Muhammad Bukhori. Keunggulan Bersaing melalui Orientasi Pasar dan Inovasi Produk. Jurnal Konsep Bisnis dan Manajemen. 2017;3(1).

[30] Mardiyono A. The effect of market orientation, technology orientation to increase marketing performance on confection medium small business in Indonesia. Scholar Journal of Economics [SJEBM]. Business and Management. 2018;5(7):562–9.

[31] Suliyanto, Rahab. The role of market orientation and learning orientation in improving innovativeness and performance of small and medium enterprises. Asian Soc Sci. 2012;8(1):134–45.

[32] Sutapa, Mulyana, Wasitowati. The role of market orientation, creativity and innovation in creating competitive advantages and creative industry performance. Jurnal Dinamika Manajemen. 2017;8(2):152–66.

[33] Huhtala J, Petteri Sihvonen A, Frösén J, Jaakkola M and Tikkanen H, Market orientation, innovation capability and business performance Insights from the global financial crisis. Baltic Journal of Management. 2013;9(2):134-152.

[34] Riswanto A. Rasto, Hendrayati H, Saparudin M, Abidin A, Zaenal, and Eka A P Bumandafa. The role of innovativeness-based market orientation on marketing performance of small and medium- sized enterprises in a developing country. Management Science Letters. 2020;10:1947–52.

[35] Halim A. Pengaruh Pertumbuhan Usaha Mikro, Kecil dan Menengah Terhadap Pertumbuhan Ekonomi Kabupaten Mamuju. STIE Muhammadiyah Mamuju; 2020.

[36] Purwanti I, Suyanto UY, Pendekatan Manajemen Strategi Dalam Pengembangan Sektor UM, di Kabupaten Lamongan. Jurnal Ilmiah ME. Manajemen, Ekonomi, & Akuntansi. 2021;5(1):735–57.

[37] Purwanti I. dan Mu’ah. Pengaruh intangible asset terhadap kinerja keuangan dengan keunggulan bersaing sebagai mediasi. Jurnal Ilmiah Manajemen. 2019;9(1):72–87.

[38] Jones R, Rowley J. Jones R dan Rowley J. Entrepreneurial marketing in small businesses: A conceptual exploration. Int Small Bus J. 2011;29(1):25–36.

[39] Chernev A. Strategic marketing management. 5th edition ed. Chicago: Brightstar Media: 2014.

[40] Ferdinand T. Augusty. Manajemen Pemasaran: Sebuah Pendekatan Strategik, Research Paper Series, Program MM UNDIP, Semarang: 2000.

[41] Tanoko H. Kontributor Kinerja Pemasaran Dari Aspek Reward, Individu Dan Kreatifitas Strategi Pemasaran. Jurnal Dinamika Manajemen. 2010;1(2):115–24.

[42] Saeko AN. Chuntarung &Thoumrungroje P. The impact of integrated marketing strategy on marketing performance: An empirical evidence from exporting business in Thailand. International Journal of Business Strategy. 2012;12(4).

[43] Afsharghasemi A, Zain M, Sambasivan M, Imm SN. Market orientation, government regulations, competitive advantage and internationalization of SMEs: A study in Malaysia. Journal of Business Administration Research. 2013;2(2):13–22.

[44] Rong F, Chang E, Ou C C, & Chou C. Internal market orientation, marker capabilities and learning orientation Perfect Translation & Compunet. Taichung, Taiwan, and European Journal of Marketing. 2014; 48(1): 170–192.

[45] Felgueiraa T, Gouvenia R. Entrepreneurial orientation, market orientation and performance of teachers and researchers in public higher education institutions. Viesoji Politika Ir Administravimas. 2012;11(4):703–18.

[46] Narver JC, Slater SF. The effect of market orientation on business profitability. J Mark. 1995;54(4):20–35.

[47] Liu H. Ke, Weiling, Wei K K, and Hua Zhongsheng. Effect of supply chain integration and market orientation on firm performance: Evidence from China. Int J Oper Prod Manage. 2013;33(3):322–46.

[48] Spulber DF. Management strategy. New York: McGraw–Hill Company, Inc; 2004.

[49] Pervaiz K. Ahmed, & Shepherd, D. Charles. Innovation Management. New Jersey: Pearson Education, Inc.; 2010.

[50] Rademakers M. Corporate universities: Driving force of knowledge innovation, Journal of Workplace Learning. 2005;17(1/2); 130.

[51] Lesakova L. Innovations in small and medium enterprises in Slovakia Slovak Republik. Faculty of Economics. Matej Bel University. 2009;6:3.

[52] Kemp R G M, Folkeringa M, De Jong J P., Wubben E F M. Innovation and firm performance. scientific analysis of entrepreneurship and SMEs. SCALES; 2007.

[53] Atalay M, Afarta N. dan Sarvan F. The relationship between innovation and firm performance: An empirical evidence from Turkish automotive supplier industry, 2nd International Conference on Leadership, Technology and Innovation Management. Procedia Soc Behav Sci. 2013;75:226–35.

Download
HTML
Cite
Share
statistics

6 Abstract Views

31 PDF Downloads