KnE Social Sciences
ISSN: 2518-668X
The latest conference proceedings on humanities, arts and social sciences.
Analysis of Customer's Religiosity, Product Knowledge, and Their Intention to Use Micro Financing Program (MFP) Based on Mudharabah Scheme
Published date: Aug 29 2024
Journal Title: KnE Social Sciences
Issue title: Annual Symposium on Applied Business Economics and Communication (ASABEC) 2023
Pages: 228–241
Authors:
Abstract:
Brayan Bumi Banyumas Joint Village-Owned Enterprise (BUMDESMA) has been running a conventional financial business through lending to its customers. However, BUMDESMA also has the opportunity to market Islamic finance-based products, namely profit sharing with a mudharabah contract through the micro financing program (MFP). This research aims to measure and explore the religiosity of BUMDESMA customers as potential partners and their understanding of MFP based on mudharabah scheme to see their intention to use it. In this qualitative research, data were collected by interviewing 103 SME business owners in Banyumas as BUMDESMA’s prospective customers. The results showed that in terms of religiosity, people understand that in any business they should not commit deceptive actions, obey what has been agreed in the contract, and pay off debts even by selling other assets owned. It means that they have basic religiosity in this matter. Likewise, in terms of understanding MFP, the potential partners know that in a profit-sharing-based product with a mudharabah contract, their position is as a business actor who acts as a fund manager who must manage funds and run the business well, to generate profits. They are interested in becoming customers when the MFP is launched. The research implies that it becomes a reference for BUMDESMA which will offer MFP products, there are already potential partners who have good religiosity, understand the product, and are interested in becoming partners or customers.
Keywords: village-owned enterprise, micro financing program (MFP), customer’s religiosity, product knowledge, interest
References:
[1] Waluyo B, Hasanah N, Rozza S. Business development model with Mudarabah Scheme in village-owned business entity (Bumdes). 2022;7(6):26–36.
[2] Ghozali M, Kurniawan A. Profit and loss sharing (PLS) as basis characteristic of Islamic Banking: An Analysis of Mudharâbah Contract. Al-Iktisab: Journal of Islamic Economic Law. 2017;1(1). 10.21111/al-iktisab.v1i1.2383.
[3] Jasmin D, Moeljadi M, Djumahir, Djazuli A. Optimization of Mudaraba Sharia bank finance through the agency theory perspective. Banks and Bank Systems. 2018;13(4):40–50. 10.21511/bbs.13(4).2018.04.
[4] Afkar T, Utomo SP, Miradji MA, Hariawan F. The role of profit-loss sharing in development of MSMEs. International Journal of Economics, Business and Accounting Research (IJEBAR). 2020;4(01):173–184. 10.29040/ijebar.v4i01.944.
[5] Doucouliagos H, Laroche P, Kruse DL, Stanley TD. Is profit sharing productive? A meta-regression analysis. British Journal of Industrial Relations. 2020;58(2):364– 395. 10.1111/bjir.12483.
[6] Conroy, S.J., Emerson TL. Business ethics and religion: Religiosity as a predictor of ethical awareness among students. Journal of Business Ethics. 2004;50:383–396.
[7] Gong D, Liu S, Tang M, Ren L, Liu J, Liu X. Revenue sharing or profit sharing? An internet production perspective. Advances in Production Engineering And Management. 2018;13(1):81–92. 10.14743/apem2018.1.275.
[8] Sutrisno S. Is profit–loss-sharing financing matter for Islamic Bank’s profitability? The Indonesian Case. Risks. 2022;10(11). 10.3390/risks10110207.
[9] Samuelson PA. Thoughts profit-sharing. Zeitschrift fur die Gesamte ¨ Staatswissenschaft,. 1986:953–62.
[10] Coyle A. Qualitative research in counselling psychology: Using the counselling interview as a research instrument. Counselling Psychology: Integrating Theory, Research and Supervised Practice 2013:56–73.
[11] Blasi JR. Profit sharing: Labor’s new opportunity. 2016.
[12] Ghavami SH. Optimal profit-loss sharing contracts with symmetric and asymmetric information (principal-agent model approach). Iranian Economic Review. 2022;26(2):407–419. 10.22059/ier.2022.88171.
[13] Amar A Ben. Profit- and loss-sharing partnership: The case of the two-tier mudharaba in Islamic banking. International Journal of Islamic and Middle Eastern Finance and Management. 2023;16(1):81–102. 10.1108/IMEFM-12-2020-0630.
[14] Farooq MO. Partnership, equity-financing and Islamic finance: Whither profit-loss sharing? Review of Islamic Economics. 2007;11(Special Issue).
[15] Salman KR. Exploring moral hazard and adverse selection in profit sharing contract. International Journal of Professional Business Review. 2023;8(3). 10.26668/businessreview/ 2023.v8i3.955.
[16] Parboteeah KP, Hoegl M, Cullen JB. Ethics and religion: An empirical test of a multidimensional model. Journal of Business Ethics. 2008;80(2):387–398.
[17] Montenegro TM. Religiosity and corporate financial reporting: Evidence from a European country. Journal of Management, Spirituality and Religion. 2017;14(1):48– 80. 10.1080/14766086.2016.1249395.
[18] Islam T, Chandrasekaran U. Religiosity, values and consumer behaviour: A study of young Indian Muslim consumers. Journal of Consumer Marketing. 2019;36(7):948– 961. 10.1108/JCM-10-2017-2415.
[19] Santoso AL, Kamarudin F, Amin Noordin BA, Wei Theng L. Islamic ethics commitment and bank outcomes: Evidence in South East Asia. Cogent Economics and Finance. 2023;11(1). 10.1080/23322039.2023.2175458.
[20] Khoirunnisa AN, Salsabiil UZ, Sodik F, Dewanti NS, Yusfiarto R. Linking religiosity to socio-entrepreneurship intention: A case of Muslim youth in Indonesia. Journal of Islamic Monetary Economics and Finance. 2023;9(2):225–250. 10.21098/jimf.v9i2.1647.
[21] Hu N, Chen H, Liu M. Religious atmosphere and the cost of equity capital: Evidence from China. China Journal of Accounting Research. 2018;11(2):151–169. 10.1016/j.cjar.2018.01.001.
[22] Maryati W, Hartini S, Premananto GC. The role of religiosity and spirituality on impulsive buying. al-Uqud : Journal of Islamic Economics. 2020;5(1):119–150. 10.26740/al-uqud.v5n1.p119-150.
[23] Wibowo E, Wilardjo SB. Analysis of factors that influence the attitude of entrepreneurs in choosing financing Sharia Bank. International Journal of Business, Economics and Law. 2014;5(1):48–52.
[24] Sofyani H, Atmaja R, Rezki SB. Success factors of village-owned enterprises (BUMDes) performance in Indonesia: An exploratory study. Journal of Accounting and Investment. 2019;20(2). 10.18196/jai.2002116.
[25] KI P, HG K, LM P. The many methods of religious coping: Development and initial validation of the RCOPE. J Clin Psychol. 2000;56(4):519–43. doi: 10.1002/(sici)1097- 4679(200004)56:4<519::aid-jclp6>3.0.co;2-1. PMID: 10775045.
[26] Svensson NH, Hvidt NC, Nissen SP, et al. Religiosity and health-related risk behaviours in a secular culture—Is there a correlation? Journal of Religion and Health. 2020;59(5):2381–2396. 10.1007/s10943-019-00919-2.
[27] J S, E A-A, Sánchez-Iglesias I CD, PJ M. Religiosity and suicide: A large-scale international and individual analysis considering the effects of different religious beliefs. J Relig Health. 2021;60(4):2503–2526. doi: 10.1007/s10943-020-01137-x.
[28] Leuconoe GS, Danilo B, Umberto M, Gianfranco C, WM. Role of religions in the COVID-19 pandemic: A narrative review. Int J Environ Res Public Health. 2023;20(3):1691.
[29] Sharma B, Rashid M. Profit sharing, small business and employment. Journal of Small Business & Entrepreneurship. 1988;5(3):61–67. 10.1080/08276331.1988.10600303.
[30] Stein HD, Ginevičius R. Overview and comparison of profit sharing in different business collaboration forms. Journal of Business Economics and Management. 2010;11(3):428–443. 10.3846/jbem.2010.21.
[31] Jirjahn U. The adoption and termination of profit sharing for employees: Does management’s attitude play a role? Applied Economics. 2018;50(2):108–127. 10.1080/00036846.2017.1311001.
[32] Waluyo B. Implementasi Pembiayaan Mudharabah Pada Bank Syariah Untuk Merealisasikan Tujuan Ekonomi Islam. Jurnal Ekonomi dan Bisnis Islam | Journal of Islamic Economics and Business. 2016;2(2):185–204.
[33] Dodd TH, Laverie DA, Wilcox JF, Duhan DF. Differential effects of experience, subjective knowledge, and objective knowledge on sources of information used in consumer wine purchasing. Journal of Hospitality & Tourism Research. 2005;29(1):3– 19. https://doi.org/10.1177/1096348004267518.
[34] Coulter RA, Price LL, Feick L, Micu C. The evolution of consumer knowledge and sources of information: Hungary in transition. Journal of the Academy of Marketing Science. 2005;33(4):604–619. 10.1177/0092070305278512.
[35] Irianti N. Jurnal Sains Pemasaran Indonesia, 7,3:335–352, (2008). [in Bahasa Indonesia]. Jurnal Sains Pemasaran Indonesia. 2008.
[36] Sakapurnama E. A study on pandemic COVID-19 on Indonesia’s consumer preferences: Input for business and government policies in Indonesia. Advances in Economics and Business. 2023;11(1):9–17. 10.13189/aeb.2023.110102.
[37] Kotler P, Keller KL. Analyzing consumer market in marketing management. Pearson. 2015:199–201.
[38] Dietrich A, Keuster K, Muller GJ, Schoenle R. News and uncertainty about COVID-19: Survey evidence and short-run economic impact (FRB of Cleveland Working Paper No. 20-12R). 2020.
[39] Goodell JW. COVID-19 and finance: Agendas for future research. Finance Research Letter, 35, 101512. 2020.
[40] Biskanaki F, Rallis E, Andreou E, Sfyri E, Tertipi N, Kefala V. Social-economic impact of COVID-19 pandemic on aesthetic centers in Greece. Journal of Cosmetic Dermatology, 19(9), 2165-2168. 2020.
[41] Kukanja, M., Gomezelj Omerzel, D., & Kodrič B. Ensuring restaurant quality and guests’ loyalty: An integrative model based on marketing (7P) approach. Total Quality Management & Business Excellence. 2017;28(13). 10.1080/14783363.2016.1150172.
[42] Pratiwi R, Yusuf M. Pengaruh Penerapan Prinsip Etika Bisnis Islam Terhadap Customer Retention pada Koperasi Syariah BMT Al-Ittihad Pekanbaru. Jurnal Akuntansi, Manajemen, Bisnis dan Teknologi (AMBITEK). 2021;1(2):118–131. 10.56870/ambitek.v1i2.13.
[43] Jin R. Impact of value cocreation on customer satisfaction and loyalty of online carhailing services. Journal of Theoretical and Applied Electronic Commerce Research. 2021;16(3):432–444. 10.3390/jtaer16030027.