KnE Social Sciences

ISSN: 2518-668X

The latest conference proceedings on humanities, arts and social sciences.

The Utilization of Social Media by Generation Z in Information Seeking: A Systematic Review

Published date: Apr 04 2024

Journal Title: KnE Social Sciences

Issue title: The First Annual International Conference on Social, Literacy, Art, History, Library, and Information Science (ICOLIS)

Pages: 362–373

DOI: 10.18502/kss.v9i12.15866

Authors:

Katrin Setio Devikatrinsetiodevi@staff.uns.ac.idDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Siti NurkamilahDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Zahrina Roseliana MazidahDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Bachrul IlmiDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Rahmat Setiawan SaefullahDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Rr. Iridayanti KurniasihDepartment of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Nurlistiani .Department of Library, Vocational School, Universitas Sebelas Maret, Indonesia

Abstract:

The aim of this study is to identify the use of social media by Generation Z (Gen Z) in information seeking. This study employs a systematic review method with planning, implementation, and reporting phases. The databases utilized in this research are Google Scholar and Portal Garuda, with a publication timeframe of the last 10 years (2013-2023). The search yielded a total of 85 articles. After the elimination process, there were a total of 10 articles analyzed in this study. The research results indicate that Gen Z uses social media to seek information related to health, education, entertainment, and religion. Some Gen Z validates the information they obtain on social media, while others do not. The Ellis and Kuhlthau, information-seeking behavior (ISB) model is used to elucidate the information-seeking patterns of Gen Z. This systematic review is expected to serve as a consideration for educators and policymakers that social media can be used as a tool in the integration of formal and non-formal education.

Keywords: generation Z, information seeking, social media

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