Published date: Apr 05 2024

Journal Title: KnE Social Sciences

Issue title: Brawijaya International Conference on Business Administration, Taxation, and Tourism (BICBATT 2023)

Pages: 441–452

DOI: 10.18502/kss.v9i11.15820

Zulfa Richa Rahmawatizulfaricha@gmail.comBusiness Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

Andriani KusumawatiBusiness Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

‎ SunartiBusiness Administration Department, Faculty of Administrative Science, University of Brawijaya, Malang, Indonesia

This paper is a systematic review of 20 previous articles that focuses on the relationship between destination attributes, memorable tourism experience, satisfaction, and revisit intention. This literature review includes journal articles that are relevant to the investigated keywords and research areas, published between 2013 and 2023. The main objective of this study is to present a comprehensive literature review focusing on destination attributes, memorable tourism experiences, satisfaction, and revisit intention. Through this review, a deeper understanding of the inter-relationships among these variables in the context of tourism can be achieved. The findings of this research have significant implications for the tourism industry and policymakers. By identifying key factors that influence tourist preferences, service providers can gain valuable insights into effectively managing tourism destinations, enhancing competitiveness, and boosting revenue. Furthermore, this literature review serves as a valuable reference for future research endeavors, offering valuable insights into exploring the intricate connections between destination attributes, memorable tourism experiences, satisfaction, and revisit intention. Future research is expected to further explore the role and contribution of stakeholders in creating environments and services that support a memorable tourism experience and increase revisit intention. In addition, future research can also investigate the relationship of these variables to various types of tourism.

Keywords: destination attributes, memorable tourism experience, satisfaction, revisit intention

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