Published date: Mar 19 2024

Journal Title: KnE Social Sciences

Issue title: IAPA 2023 Annual International Conference

Pages: 649–663

DOI: 10.18502/kss.v9i7.15537

Rustam Tohoprustam@ung.ac.idDepartment of Public Administration, Gorontalo State University, Indonesia

Yanti AnetaDepartment of Public Administration, Gorontalo State University, Indonesia

Pebriyanto A. HulinggiDepartment of Public Administration, Gorontalo State University, Indonesia

Muchtar AhmadDepartment of Management, Gorontalo State University, Indonesia

This study is intended to describe all local government problems in tourism development policies in the Tomini Bay area of Gorontalo. It outlines dynamic capability collaboration, relational perspectives, and resource-based theory to explain mechanisms and dynamics. The results of this study require collaboration, innovation, and integration of the interests of stakeholders of various parties in the development of a sustainable and innovative regional system. The tourism sector is one of the opportunities to increase local income. However, this has experienced constraints on aspects of local culture that are still attached to community customs, other things such as involvement and empowerment, education, technical guidance of the community that stand out in tourist destination services. This encourages local governments to continue to develop the tourism sector in improving community welfare. This study obtained novelty of new study findings in tourism development policy by the Gorontalo local government, namely the need for the role of stakeholders still requires the synergy of various parties in the Penta helix perspective (academics, business, community, government, and media). The collaborative governance process through face-to-face dialogue, trust building, commitment to the process, shared understanding, and intermediate outcomes has contributed positively in accelerating the development and promotion of digital platform-based tourism potential.

Keywords: policy, development, tourism, collaboration

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