Published date: Dec 07 2023

Journal Title: KnE Social Sciences

Issue title: The International Conference on Environmental, Social and Governance (ICESG 2022)

Pages: 110–124

DOI: 10.18502/kss.v8i20.14597

Hang-My- Hanh LeEconomics - Law Department, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam

Thuy-Phuong Nguyenphuong@hcmute.edu.vnFaculty of Economics, HCMC University of Technology and Education, Ho Chi Minh City, Vietnam

Thanh Danh NgoK59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam

Ngoc Tam Uyen BuiK59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam

Tuong Vy NguyenK59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam

Based on the theoretical background of previous studies and the increasing context of personnel turnover in multinational companies, the authors conduct this study with the research objective to test and measure the impact of Corporate Social Responsibility (CSR) on employee’s organizational commitment through the effect of organizational identification and organizational trust. The combined qualitative and quantitative research methods were used to process and analyse the data. Research data was collected from 271 employees working in multinational corporations in Ho Chi Minh City. The study also discusses and provides some governance implications to help MNCs improve their social responsibility towards social and non-social stakeholders, employees, customers and the government as well as increase employee organizational engagement through identification and trust in the organization.

Keywords: corporate social responsibility, employee organizational commitment, organizational identification, organizational trust

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