Published date: Oct 02 2023

Journal Title: KnE Social Sciences

Issue title: 1st Doctoral International Conference 2023

Pages: 32–46

DOI: 10.18502/kss.v8i17.14101

Amir Hamsyahamir_fira@yahoo.co.idDoctoral Student of Public Administration, Faculty of Social and Political Sciences, Hasanuddin University

This study aims to discuss the opportunities and challenges in implementing bureaucratic reform in the procurement of goods and services based on e-procurement. The method used was literature review (library research). Data were obtained from various sources such as books, journals, online platforms, legislation, and other relevant sources related to the research topic. Data analysis was conducted through data reduction, data presentation, and drawing of conclusions. The results of this study show that e-procurement is part of bureaucratic reform, particularly in the procurement of goods and services. E-procurement can enhance the efficiency and effectiveness of the procurement process, reduce costs, and promote competition to ensure equal opportunities and treatment. Overall, the goal is to ensure integrity, public trust, and transparency in the procurement of goods and services. However, there are challenges in implementing e-procurement, including infrastructure, the digital divide, and inadequate human resource support. The adoption of e-procurement as a manifestation of government procurement reform is not without resistance from organizational, group, and individual factors. As a recommendation, regular socialization of the importance of e-procurement is necessary. Equally important is the need for change management to build shared perceptions, commitment, consistency, and engagement in implementing bureaucratic reform programs and activities, especially in the procurement of goods and services.

Keywords: bureaucracy, e-procurement, goods and services, reform

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