Published date: Jul 18 2023

Journal Title: KnE Social Sciences

Issue title: Transdisciplinary Symposium on Business, Economics, and Communication (TSBEC 2022)

Pages: 471–480

DOI: 10.18502/kss.v8i12.13696

Didin Hikmah Perkasadidin.hikmah.perkasa@undira.ac.idManagement Study Program, Dian Nusantara University, Jakarta, Indonesia

Ceci ArbainaManagement Study Program, Dian Nusantara University, Jakarta, Indonesia

Maria Imelda Novita SusiangManagement Study Program, Dian Nusantara University, Jakarta, Indonesia

Ryani Dhyan ParashaktiManagement Study Program, Dian Nusantara University, Jakarta, Indonesia

Muhammad Al Faruq AbdullahManagement Study Program, Dian Nusantara University, Jakarta, Indonesia

Cut Mini RostinaTeuku Umar University, Aceh, Indonesia

Employee performance is the result of work that strongly relates to the company’s strategic goals. The company’s performance is largely determined by its human resources. Supposing that the employees have good discipline and a sense of security and convenience in the work environment; consequently improve employee performance. The results obtained from the observation of questionnaire distribution data of 25 respondents showed that there were problems faced by employees at BPJSTK (National Social Security Agency for Employment) DKI Jakarta Branch, for 36% did not agree in working together or in other words they preferred to work independently, 40% stated that there was no motivational encouragement from the leaders and other employees, 40% of unclear task instructions from the leaders, 36% of the leaders have not been able to create conducive relationships and atmosphere, 36% of the leaders are not tech-savvy (technology illiterate), 44% of the leaders are subjective to employees, 80% of the leaders and policies frequently tend to substitute, 44% lack bonding, 40% lack support from colleagues, and 44% physical environment factors. This study aims to determine the influence of discipline on employee performance, the influence of the work environment on employee performance, and the influence between discipline and work environment on employee performance at BPJSTK DKI Jakarta Branch.

Keywords: discipline, leadership, work environment, employee performance

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