Published date: Dec 21 2022

Journal Title: KnE Social Sciences

Issue title: 5th International Conference on Education and Social Science Research (ICESRE)

Pages: 603–614

DOI: 10.18502/kss.v7i19.12479

Sutrisno .Department of Management, Universitas PGRI Semarang, 50232, Indonesia

Qristin ViolindaDepartment of Management, Universitas PGRI Semarang, 50232, Indonesia

This study aims to strengthen the professional experience of small and medium enterprises (SMEs) in Batik Tulis Pekalongan to improve their performance. Sharing knowledge related to professional experience between businesses at small and medium levels becomes difficult because SME actors have the view that sharing knowledge will create new competitors. 100 questionnaires were distributed through surveyors directly to the owners or leaders of SMEs Batik Tulis in Pekalongan Regency. The results discovered that if an SME group contributes their knowledge, the total professional experience will increase, meaning that the increase in professional experience is built by contributing knowledge with indicators of being happy to share knowledge and experience, being willing to provide training to share expertise and being open to sharing knowledge, experience and expertise. When groups of small and medium-sized business actors collect knowledge, their collective professional experience will increase.

Keywords: knowledge sharing, knowledge donating, knowledge collecting, professional experienceand performance of SMEs

[1] Aamir A, Jan SU, Qadus A, Nassani AA, Haffar M. Impact of knowledge sharing on sustainable performance: Mediating role of employee’s ambidexterity. Sustainability. 2021;13:1–13.

[2] Adhi P, Magnus K-H, Sanger, F. Future of retail operations: Winning in a digital era. Atlanta, USA: McKinsey & Company; 2020. p. 1–104.

[3] Admc AS, Admc RH. Innovation as a source of competitive advantage in human resource management: Case of travel agencies in the UAE. International Journal of Research in Tourism and Hospitality. 2018;4:48–55.

[4] Akhavan P, Ghojavand S, Abdali R. Knowledge sharing and its impact on knowledge creation. Journal of Information and Knowledge Management. 2012;11:1250012.

[5] Bashir M, Ajmal M, Rubab I, Bhatti A. Increasing teachers’ use of positive reinforcement: Effects of performance feedback to improve a learners’ behavior. Journal of Critical Reviews. 2020;7:2020.

[6] Bednall TC, Rafferty AE, Shipton H, Sanders K, Jackson CJ. Innovative behavior: How much transformational leadership do you need? British Journal of Management. 2018;29:796–816.

[7] Caniëls MCJ, Lenaerts HKL, Gelderman CJ. Explaining the internet usage of sms: The impact of market orientation, behavioral norms, motivation and technology acceptance. Internet Research. 2015;25:358–377.

[8] Chang S, Yoo Y, Kwak N. Knowledge sharing for reinforcement learning: Writing a book knowledge sharing for reinforcement learning: Writing a book. ArXiv; 2017.

[9] Davenport, Thomas H, Prusak L. Working knowledge: How organizations manage what they know. Boston, USA: Harvard Business School Press; 2009.

[10] Dong Y, Bartol KM, Zhang Z-X, Li C. Enhancing employee creativity via individual skill development and team knowledge sharing: Influences of dual-focused transformational leadership. Journal of Organizational Behavior. 2016;60:5–22.

[11] Dwivedi YK, Ismagilova E, Hughes DL, Carlson J, Filieri R, Jacobson J, et al. Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management. 2021;59:102168.

[12] Dysvik A, Buch R, Kuvaas B. Knowledge donating and knowledge collecting: The moderating roles of social and economic LMX. Leadership and Organization Development Journal. 2015;36:35–53.

[13] Funatsu S, Sugiyama Y. Knowledge transfer obstructs knowledge application: Qualitative study on open innovation [Doctoral dissertation]. Japan: Kyoto University, Graduate School of Economics; 2017.

[14] Goh SK, Sandhu MS The influence of trust on knowledge donating and collecting: An examination of Malaysian Universities. International Education Studies. 2014;7:125– 136.

[15] Gourlay S, Hill K. Shortcomings. Encyclopedia of Educational Philosophy and Theory, Figure ??. 2017:2115–2115. 16.

[16] Nisser A, Ibrahim N. The effect of education level and experience on SME performance in Libya. International Journal for Studies on Children, Women, Elderly and Disabled. 2018;4:260–264.

[17] Jilani MMAK, Fan L, Islam MT, Uddin MA. The influence of knowledge sharing on sustainable performance: A moderated mediation study. Sustainability. 2020;12.

[18] Le PB, Lei H. How transformational leadership supports knowledge sharing: Evidence from Chinese manufacturing and service firms. Chinese Management Studies. 2017;11:479–497.

[19] Mahfodh, ABS bin, Obeidat AM. Knowledge sharing tools and their impact on enhancing organizational performance. International Journal of Academic Research in Business and Social Sciences. 2020;10.

[20] Mazzarol T, Volery T, Doss N, Thein V. (1999). Factors influencing small business startups: A comparison with previous research. International Journal of Entrepreneurial Behavior & Research. 1999;5:48–63.

[21] Nguyen TPL, Tran NM, Doan XH, Van Nguyen H. The impact of knowledge sharing on innovative work behavior of Vietnam telecommunications enterprises employees. Management Science Letters. 2020;10:53–62.

[22] OECD. PISA 2018 draft analytical frameworks. OECD; 2018. p. 1–170. Available from: https://www.oecd.org/pisa/data/PISA-2018-draft-frameworks.pdf

[23] Pathirannahalage S, Madhushanka Abeyrathna G, Jalath A, Priyadarshana M. The impact of knowledge sharing on performance of public sector employees in Sri Lanka: Evidence from Sri Lankan state sector employees. International Journal of Advanced Research in Management. 2020;6.

[24] Polanyi M. The tancit dimension. New York, USA: Doubleday; 1967. Available from: Polanyi_Michael_The_Tacit_Dimension.pdf

[25] Kotur BR, Anbazhagan S. Education and work-experience - Influence on the performance. IOSR Journal of Business and Management. 2014;16:104–110.

[26] Rafi A, Ansar A, Sami MA. The implication of positive reinforcement strategy in dealing with disruptive behavior in the classroom: A scoping review. Journal of Rawalpindi Medical College. 2020;24:173–179.

[27] Smallbone D, Leigh R, North D. The characteristics and strategies of high growth SMEs. International Journal of Entrepreneurial Behavior & Research. 1995;1:44–62.

[28] Teixeira AAC, Forte RP. Prior education and entrepreneurial intentions: The differential impact of a wide range of fields of study. Review of Managerial Science. 2017;11:353–394.

[29] Van Vugt M. Evolutionary origins of leadership and followership. Personality and Social Psychology Review. 2006;10:354–371.

[30] Wang Z, Wang N, Liang H. Knowledge sharing, intellectual capital and firm performance. Management Decisions. 2014;52:230–258.

[31] Zhao S, Jiang Y, Peng X, Hong J. Knowledge sharing direction and innovation performance in organizations: Do absorptive capacity and individual creativity matter? European Journal of Innovation Management. 2020;24:371–394.