KnE Social Sciences

ISSN: 2518-668X

The latest conference proceedings on humanities, arts and social sciences.

The Influence of E-Government Services on Corruption in Indonesia and Malaysia

Published date: Nov 08 2022

Journal Title: KnE Social Sciences

Issue title: Science and Technology Research Symposium (SIRES)

Pages: 222–234

DOI: 10.18502/kss.v0i0.12332

Authors:

Pupung Purnamasaripupung@unisba.ac.idFaculty of Economic and Business, Universitas Islam Bandung, Indonesia

Rusman FrendikaFaculty of Economic and Business, Universitas Islam Bandung, Indonesia

Lasmanah .Faculty of Economic and Business, Universitas Islam Bandung, Indonesia

Noor Afza binti AmranTunku Puteri Intan Safinaz School of Accountancy, UUM College of Business, Malaysia

Mohamad Naimi Mohamad NorTunku Puteri Intan Safinaz School of Accountancy, UUM College of Business, Malaysia

Mohamad Sharofi IsmailTunku Puteri Intan Safinaz School of Accountancy, UUM College of Business, Malaysia

Abstract:

This study aimed to examine the relationship between the components of e-government services and corruption in Malaysia and Indonesia. Many efforts have been made by governments of both countries to provide sophisticated e-government platforms and public participations towards the anti-corruption strategy. However, cases of corruption in Indonesia and Malaysia have not shown declining trends. A total of 240 questionnaires were distributed to respondents in Indonesia and Malaysia. Mann-Whitney U was used to compare e-government services and corruption between Indonesia and Malaysia. Interestingly, results reveal that there was a difference in the e-government model between Indonesia and Malaysia settings. In Malaysia, G2G and G2C have a significant effect on corruption, but in Indonesia, G2B and G2C have significant effect with corruption.

Keywords: e-government, government to government (G2G), government to business (G2B), government to citizenship (G2C), anti-corruption.

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