Published date: Jul 04 2022

Journal Title: KnE Social Sciences

Issue title: The 1st International Student Conference on Linguistics: Trends and Future Perspectives in Linguistics Study

Pages: 161-169

DOI: 10.18502/kss.v7i10.11284

I Gusti Ayu Agung Dian Susanthigungdian@gmail.comMaster of Linguistics, Universitas Warmadewa

Kadek Bunga SaviraMaster of Linguistics, Universitas Warmadewa

Ni Made SusiniMaster of Linguistics, Universitas Warmadewa

This paper discussed an analysis of correspondence especially about the kinds of error made by the staff in replying to emails from the customer. All the data were mostly analyzed based on the theory applied by Dulay, Heidi C, and Marina Burt in their book entitled Language Two (1982) and it was also supported by other theories. They were Error Analysis and Interlanguage written by S. P. Corder (1981), Error Analysis Perspective on Second Language Acquisition written by Richard (1974) and beside the other references about, several supporting references that were considered relevant to the topic were also used in this paper. In conducting this research, the library research was applied and there were three steps for the methodology. They were data collection, data analysis, and data source. The information for this paper came from emails written by Ayuna Silver employees. The data was then gathered by reading carefully and then classified based on the types of errors according to the theory used in this qualitative paper. Based on the findings of the study, it can be concluded that Ayuna Silver’s staff made some mistakes, and the factor that caused the errors. There were omissions, additions, misformations, and misordering errors. Overgeneralization, incomplete application of rules, ignorance of rule restrictions, and false concept hypothesized were the factors that caused errors.

Keywords: syntax, error analysis, e-mail

[1] Alfiyani LA. An analysis of grammatical errors in writing among the second semester students of english department of Yogyakarta State University in the Academic Year Of 2011/2012. Yogyakarta: Yogyakarta State University; 2013.

[2] Agustiani SN. Morphosyntactic errors in the students’ written descriptive texts from Universitas Negri Semarang. Semarang: Universitas Negri Semarang; 2019.

[3] Corder SP. Error analysis and interlanguage. Oxford: Oxford University Press; 1981.

[4] Dulay, H., Marina Burt & Staphen Krashen. Language two, New York. Oxford: Oxford University Press; 1982.

[5] Eastwood J. Learner’s pocket grammar. Oxford: Oxford University Press; 2008.

[6] Ellis R. Second language acquisition. Oxford: Oxford University Press; 1997.

[7] Fitikidies TJ. Common mistakes in English. Harlow: Person Education Limitied; 2000.

[8] King FW, Cree DA. English business letters. Singapore: Longman; 1979.

[9] Moleong LJ. Metode penelitian. Bandung: Remaja Rosda Karya; 1995.

[10] Manurung EH. An analysis of the lexical errors in translating english text into Bahasa Indonesia from University of HKBP Nommensen Medan. UI; The Episteme Journal of linguistic and literature 13 May, 285-309; 2015.

[11] Richards JC. Error analysis perspectives on second language acquisition. London: Longman Group Limited; 1974.

[12] Richards, JC, Platt J, Weber H. Dictionary of applied linguistic. London; Longman; 1985.