Published date: Oct 04 2024

Journal Title: KnE Life Sciences

Issue title: 4th International Conference in Social Science (4th ICONISS): Healthcare

Pages: 1–14

DOI: 10.18502/kls.v8i2.17353

Nurliana ‎ nurliana.lia85@gmail.comDepartment of Social Sciences, University of Merdeka Malang, Malang

Agus SholahuddinDepartment of Social Sciences, University of Merdeka Malang, Malang

Tommy HariyantoDepartment of Social Sciences, University of Merdeka Malang, Malang

The quality of services of nursing staff in the management of tuberculosis (TB) patients at the Darul Imarah Community Health Center, Aceh Besar Regency due to the limited capacity of human resources in carrying out data collection is not yet known in reality. This research aims to describe (i) the services of nursing staff in treating tuberculosis patients and (ii) the supporting and inhibiting factors for nursing services in treating tuberculosis patients. A descriptive-qualitative approach was used through interviews, documentation, and observation techniques. The results show that to improve the quality of service at the Darul Imarah Community Health Center, Aceh Besar Regency, it is necessary to take steps to improve the quality of nursing staff services for TB patients.

Keywords: nursing personnel services, tuberculosis, health center

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